Cookies Policy

Cookies uses cookies to identify the pages that are visited and their frequency. This information is used only for statistical analysis and the information is then permanently deleted.


What is a ‘cookie’?

A cookie refers to a file that is sent in order to request permission to be stored on your computer. By accepting this file, the cookie is created and then serves to have information regarding web traffic, and also facilitates future visits to a recurring website. Another function that cookies have is that with them the websites can recognize you individually and therefore provide you with the best personalized service on their website.


What types of Cookies does our website use?

Below, you can find a classification of the cookies used on the Endesa website and its domains, taking into account that the same cookie may be included in more than one category. Depending on who is the entity that manages the website from which cookies are sent and treats the data obtained, we can distinguish:

Own cookies: These are those that are sent to the user’s terminal equipment from the website that you are accessing and from which the service requested by the user is provided.

Third-party cookies: These are those that are sent to the user’s terminal equipment from a different domain from the one that is being accessed and that is managed by another collaborating entity.

Depending on the purpose for which the data obtained through cookies is processed, we can distinguish between:

Technical cookies: Technical cookies activate basic functions such as navigation on the website and the use of the different options or services that exist in it, such as, for example, accessing the private area, carrying out the order purchase process, carrying out the request to participate in an event, use security elements while browsing or share content through social networks. The website cannot function properly without these cookies.

Personalization cookies: Preference cookies allow the website to remember information that changes the way the page behaves or how it looks, such as your preferred language or the region in which you are located.

Analytical cookies: Analytical cookies, well treated by us or by third parties, provide us with statistical information on the use that users make of the web portal, such as what pages they have visited or if they have had technical problems in accessing certain pages of the portal. These cookies do not allow the user to be identified, since the information they collect is anonymous and will be used only for work to improve the design of the pages and navigation of the portal, usage statistics, search speed, measurement of site activity web, etc.

Behavioral advertising cookies: Advertising cookies are used to track visitors on web pages, developing a specific profile to display advertising based on it. They thus allow the management, in the most efficient way possible, of the advertising spaces, showing relevant and attractive ads for the individual user.

According to the period of time that they remain activated in the user’s terminal equipment we can distinguish:

Session cookies: They are a type of cookie designed to collect and store data while the user accesses a web page.

Persistent cookies: They are a type of cookie in which the data is still stored in the terminal and can be accessed and processed for a period defined by the person responsible for the cookie, and which can range from a few minutes to several years.

We inform you that we can only store cookies on your device if they are strictly necessary for the operation of our website (so-called technical cookies). For all other types of cookies we need your consent, which you can change or withdraw at any time from the Cookie Settings on our website.


How to manage ‘cookies’ in the browser?

The user has the option to allow, block or eliminate the ‘cookies’ installed on her computer by configuring the options of the browser installed on her terminal:

To adjust the permissions related to ‘cookies’ in the Google Chrome browser:


Click on the menu located on the toolbar.

Select Configuration.

Click Show advanced options.

In the ‘Privacy’ section, click on the Content Settings button.

In the ‘Cookies’ section you can configure the options.

More information about Google Chrome


To adjust the permissions related to ‘cookies’ in the Mozilla Firefox browser:


At the top of the Firefox window click on the Tools menu.

To select

Select the Privacy panel.

In the Firefox option you can choose Use

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